What is the problem?
This may sound obvious but is not necessarily always the case. Besides
explicit concerns, there may be hidden ones...
What information is needed to address the problem?
Information about the health status of the worker/patient, based from history
or other sources
Information about the workplace and the job: The requirements for fitness,
and the possible effects of work on health, since
this may be a significant contributor to the sickness absence or a hindrance
to successful return to work.
What about the sickness absence policy, other implications for the worker/patient?
What about prospects for rehabilitation (this might need to be considered
in much more detail later.
Important questions to answer: